Biography

Neelesh Kapoor is a skill and competency development professional. Neelesh holds a Post Graduate Diploma in Management (Operations) from Symbiosis, Pune. Along with these, he is a certified PPA Practitioner (DISC Assessment) and MBTI Administrator (Myers Briggs Type Indicator).

With a knack for creating something new, during the school days, he started to design small comic books with innovative characters and shared them with his friends. Later on, his passion led him to writing songs, creating tunes and recording them in his own voice. This was followed up by recording a collection of six of his self-composed song, which was done in Mrudang studio at Ahmedabad.

Neelesh started his corporate journey as a sales executive in 2000. His ability to learn and share knowledge with budding aspirants enabled him to create a space for himself among the learning and development fraternity. He has garnered a vivid experience of over sixteen years in sales, customer service, technical support, Learning & Development and HR in a variety of industries, such as – BPOs, Retail and Telecom.

Though, his career started as a Sales Executive, his passion led him to take up Learning & Development as a full-time profession. After making his mark in sales and customer service, Neelesh decided to share the elements of success with the young aspirants. This has become the genesis of Neelesh’s career in L&D and HR spanning over 12 years.

Neelesh has worked for Operations with organizations like GE, Wipro and Hewlett Packard (HP). In his role with the HR and L&D departments, he has gained experience with various Indian and multinational organizations like NIS Sparta, Reliance Retail, Tata Teleservices Ltd. and is presently working as HR – Business Partner with a multinational telecommunication organization. Neelesh’s current profile encompasses HR strategy implementation, handling HR operations, developing learning strategy for various role-holders, managing content development and delivery.
Neelesh carries a rich experience of conducting learning and development interventions at various locations across India. During his stint with these organizations, He has developed a rich experience of developing and implementing talent management and organization development solutions, which have a positive business impact. 

The continuous hunger for new learning keeps him involved in innovation in various aspects of HR, skill & competency development. This quest for learning and innovation has helped him receive various awards from different organizations in his professional journey.

Neelesh is a passionate writer. His writings range from self-help to stories and songs. The first book  authored by him is “Why my horse doesn’t smile? – Learn to serve your customers” which is a self-help guide for customer service and sales professionals. The book has been published by Viva Books Ltd.

His second book – Corporate Anecdotes: A collection of short stories, has been released in December, 2017. This book is a collection of real time stories, which can also be read as case-studies. The book has been published by Kindle Deskop Publishing of Amazon.com.